Terms & Conditions
Contact prior to returning items
Unless faulty, items are non-refundable as all items made are personalised, bespoke, commissions or made-to-order to your specific requirements.
Please contact Lesley within 14 days of receipt of an item if you find you have a problem.
If you consider an item is deemed faulty due to a manufacturing fault you must contact Lesley to discuss any possible return. Reimbursement of shipping costs will be free only if the fault is deemed to be due to a manufacturing fault.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.